NAPSA | Home

Extending social security coverage to all income earners

Social Security for All.

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Be Smart, Secure your Future

Contributions, investment and benefits payment.

Our Value Preposition

NAPSA Lilayi Estate

Fully Serviced Plots on Sale. A prime location for exclusive living. Situated merely 12 kilometers southeast of Lusaka's bustling CBD. Click the link below to apply for your plot today!

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Investment Philosophy

NAPSA's investment strategy complies fully with statutory and regulatory requirements to ensure the growth and security of your pension.

Online Services

Access NAPSA's services online, including registration, contributions, and benefit claims.

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Quick Facts

44913
Active Employers
72529
Total Employers
1103643
Active Membership
3350648
Total Membership

Benefits

Benefit Types

NAPSA offers retirement, invalidity, and survivors benefits under both formal and informal sector schemes, with additional benefits like maternity, funeral grants, and insurance tailored to each sector.

Access to Credit

We will partner with a financial institution through an MOU to provide access to credit. T & C will apply

Funeral Grants

Paid to eligible beneficiaries upon the death of a contributing member, or to the member upon a beneficiary’s death

Invalidity Benefits

Paid to members under 60 with certified permanent invalidity, and meet the requirements as prescribed.

Maternity Benefits

Paid to female members with at least 12 contributions in the last 36 months before the birth of a child.

Retirement Benefits

Paid to contributing members that have reached the retirement age (lump-sum or 120 monthly pension).

Survivor Benefits

Paid to eligible relatives (spouses, children, or registered dependants) upon death on the pensioner

Weather Index Insurance

To be provided via MOU with an insurer to cover weather risks, subject to eligibility and T & Cs.

News

Latest News

ASSA HONOURS NAPSA FOR EXCELLENCE IN HUMAN CAPITAL DEVELOPMENT AND SOCIAL SECURITY

The African Social Security Association (ASSA) has recognized NAPSA’s contribution to human capital development and the advancement of social security on the continent.

08 Nov 2026

NAPSA LEADERSHIP PAYS COURTESY CALL ON LABOUR AND SOCIAL SECURITY MINISTER

NAPSA Board Chairperson, Mr Shipango Muteto, accompanied by Vice Chairperson Ms Myra Ngoma and Chief Executive Officer Muyangwa Muyangwa, paid a courtesy call on the newly appointed Minister of Labour and Social Security, Honourable Misheck Nyambose

06 Nov 2026

NAPSA AND AIRTEL EXPLORE PARTNERSHIP TO EXPAND ACCESS TO PENSION SERVICES

The National Pension Scheme Authority (NAPSA) and Airtel Zambia are exploring opportunities for collaboration aimed at improving customer experience and expanding access to pension and savings...

05 Nov 2026

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Our 2026 Strategic Goal

Great Staff

Staff Satisfaction - 90%

Refined Processes

Turn Around Time - 7 Days

Outstanding Service

Customer Satisfaction - 90%

Wealth Expansion

Fund Size - ZMW133bn

The National Pension Scheme Authority (NAPSA) administers Zambia's social security system, providing income security through retirement, invalidity, and survivor benefits...

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Office Hours

Monday – Friday
08:00 – 17:00
Public Holidays
Closed
Weekends
Closed

Contact Us

677
info@napsa.co.zm
Levy Business Park Church Road P.O Box 51275 Lusaka, Zambia.