How to register an employee?
Step 1: Open the NAPSA home page and click on ‘e-services login’. Login as SuperUser on the Employer Login Window.
Step 2: To create Employees as Members to NAPSA, click Menu for ‘Employee Management’. Select ‘Create a New Employee’
To Create a New Employee, fill out the following:
Step 3: Personal Details – complete the required personal details. All fields marked with asterisk (*) are mandatory.
Step 4: Address and Contact Details – complete the required Address and Contact details. All fields marked with asterisk (*) are mandatory.
Step 5: Parent Details – complete the required details for parents
All fields marked with asterisk (*) are mandatory. Click Next
Step 6: Beneficiary Details – complete the required details for beneficiaries.
To add another beneficiary’s details, click on ‘+ Add’ button. When all beneficiaries are added, click Next
Step 7: Employment Details – complete the required employment details. All fields marked with asterisk (*) are mandatory.
Step 8: Supporting details – Attach the necessary documentation.
- For Zambian Nationals: NRC
- For non-Zambian nationals: National ID of the country of origin
Step 9: Summary – a full summary of the Member Registration details will be displayed for review.
Click on a grey tile to see summary.
To make any changes, click on the blue tile on the left-hand column
If no changes, click ‘finish’
System will confirm successful submission of new employee details for registration which will be approved at the NAPSA end. SuperUser will receive SMS advising the reference number for new employee to be registered.
How to register employees online?
Step 1: Go to www.napsa.co.zm and click ‘s-Services Login’. Login as Super User and click on ‘Account Management’, then select ‘Employees Management’ Option
Step 2: Select ‘Create New Employee’ Option, fill in all the applicable fields and submit application
Step 3: Once NAPSA approves the application, the system will send an SMS with allocated social security number to the employee. As an employer, you may track the status of your worker registration application by clicking on ‘Account Management’ and then select ‘Employee Management’ option. Thereafter click on ‘Employee Listing’ tab or ‘Registration’ tab.