Joshua Malupenga

Joshua Malupenga is an accomplished Chartered Accountant and Fellow of both the Association of Chartered Certified Accountants (ACCA) of the United Kingdom and the Zambia Institute of Chartered Accountants (ZICA). He holds a Bachelor of Accountancy degree from Copperbelt University, Zambia, and has amassed over 29 years of progressive experience in finance, accounting, investments, audit, risk management, and human resource management across large, multibillion-Kwacha organizations. His leadership has driven significant business transformations through financial discipline, innovation, and a focus on operational excellence.

Professional Experience:

Joshua currently serves as the Director of Finance at the National Pension Scheme Authority (NAPSA), a position he assumed in June 2024. In this role, his immediate focus is on driving financial sustainability and improving operational efficiency, leveraging digital tools to streamline processes and enhance customer experience. His strategic priorities include optimizing NAPSA’s budget processes, ensuring compliance with financial regulations, and modernizing financial reporting systems to align with international standards.

Prior to joining NAPSA, Joshua was the Chief Financial Officer at Zamtel, where he also acted as Chief Executive Officer for 18 months.

Joshua’s leadership was instrumental in Zamtel’s ability to navigate a challenging financial environment, enhance intra-group asset optimization, and establish a more resilient financial framework for future growth.

His earlier career includes leadership roles at ZSIC Group, where he served as Group Director – Finance and Investments, and the Energy Regulation Board, where he was Director – Finance and Administration. At Celpay Zambia Limited, he held the position of Finance and Administration Manager, driving financial planning and cost management. Joshua also worked as an Internal Auditor/Business Analyst at Celtel Zambia Limited, gaining experience in financial oversight and risk management, and as Audit Senior at PricewaterhouseCoopers in Lusaka, where he honed his audit and compliance expertise.

Passion for Innovation & Digital Transformation:

Joshua is passionate about innovation and digital transformation, which are central to his leadership vision at NAPSA. His future strategy is encapsulated in the “OPTICS” framework, which stands for:

• Operational Efficiency: Streamlining processes and leveraging technology to optimize workflows.
• Prudent Stewardship: Ensuring sound financial management and governance across all functions.
• Talent Management: Developing and retaining top talent to sustain long-term organizational success.
• Innovation: Driving digital transformation to enhance service delivery and operational resilience.
• Customer Centricity: Putting customers at the heart of decision-making and service improvements.
• Sustainability: Promoting long-term financial and environmental sustainability through responsible management of resources. 

Joshua’s focus is to ensure that NAPSA remains agile and responsive to market changes while delivering value to its stakeholders. Through OPTICS, he aims to foster a culture of innovation, operational excellence, and customer service.

Leadership & Corporate Governance:

Joshua has demonstrated strong leadership and governance capabilities through his service on various boards and committees, including:

• Audit Committee Member, Ministry of Commerce, Trade and Industry (MCTI) (January 2020 – present)
• Finance & Administration Committee Member, Kafue Gorge Regional Training Center (KGRTC) (February 2015 – December 2021)
• Finance & Administration Committee Member, ZSIC Life Limited (2016 – 2019)
• Council Member and Chairperson, Finance & Administration Committee, Zambia Institute of Banking and Financial Services (ZIBFS) (2013 – 2017)
• Finance Committee Member, Institute of Directors (IoD) (2010 – 2014)
• Finance & Administration Committee Member, Radiation Protection Authority (RPA) (September 2013 – 2016)

Leadership Style:

Joshua’s leadership style is collaborative and transformational. He is known for fostering teamwork and driving change through effective communication and shared vision. By empowering teams to innovate and manage risks proactively, he ensures that organizations can navigate challenges and seize new opportunities. His ability to lead both financial restructuring efforts and digital transformation initiatives highlights his dynamic approach to problem-solving and strategic planning.

Strategic Vision:

Looking ahead, Joshua is committed to advancing NAPSA’s operational and financial goals while maintaining a strong focus on governance and sustainability. Through his OPTICS strategy, Joshua seeks to modernize NAPSA’s financial operations, enhance customer experience, and ensure long-term financial viability. His vision is to create a forward-thinking, efficient, and resilient pension authority that meets the needs of today’s contributors and beneficiaries while preparing for future demands.

Joshua’s proven track record, combined with his passion for innovation and commitment to excellence, positions him as a visionary leader who can guide organizations through complex transformations and ensure sustained success.